General Remote Support

Remote Support empowers your support team at RTGroup to quickly and securely connect to endpoints, anywhere.

Getting Started

Select the name of the support representative with whom you are currently speaking in the Representatives box.

Alternatively, if the representative supplies you with a Session Key, enter it in the box with that label and select Submit.

Need help on a mobile device? Install the BeyondTrust Support app for iOS or Android.

If you need to get in touch with IT support contact your campus Help Desk.

Remote Support is private and secure. For more information, visit ITS Remote Support.

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BeyondTrust Remote Support